eFilm Scan – Service Notes
May 30, 2005

This article collects some technical points regarding eFilm Scan. It includes the following sections:

·         Operating system support: lists supported operating systems

·         Licensing: describes the licensing features required for eFilm Scan to use all four scanner types

·         Troubleshooting eFilm Scan: describes some common error messages you may see when using eFilm Scan

·         Using Vidar scanners: lists supported Vidar scanners and describes how to install a Vidar scanner for use with eFilm Scan

·         Using Howtek scanners: lists supported Howtek scanners and describes how to install a Howtek scanner for use with eFilm Scan

·         Using Lumisys scanners: lists supported Lumisys scanners and describes how to install a Lumisys scanner for use with eFilm Scan

·         Using TWAIN-compliant scanners: describes how to install a TWAIN-compliant scanner for use with eFilm Scan

eFilm Scan can only be installed on Windows NT or later (no 95/98/ME support).

Make sure eFilm Scan has a Feature Access Key of 15. This allows eFilm Scan to connect to all four types of scanners (Vidar, Howtek, Lumisys, and flatbed TWAIN scanners).

Note: The Feature Access Key can be set to prohibit access to certain scanner types, if that's desired. You can access the license in eFilm Scan by clicking on the little Merge icon in the top left corner of the main window and selecting About... from the bottom of the popup menu. From here, you can change or view the license details.

If, when you start up eFilm Scan, it says Cannot connect to scanner DLL, you most likely have a licensing problem. The feature access key is probably 0, meaning eFilm Scan won't attempt to connect to *any* scanner DLLs (hence the message).

If it says Cannot connect to scanner, you probably have a scanner driver problem. Follow the steps below for the particular scanner you are using.

eFilm Scan supports the following Vidar SCSI scanners:

·         SIERRA (old)

·         TeleRADPro (old)

·         VXR-8 (old)

·         VXR-12 Plus (old)

·         VXR-12 (old)

·         VXR-16 DosimetryPro (old)

·         VXR-16 (old)

·         MammographyPro (newish)

·         DiagnosticPro (newish)

·         DiagnosticPro Plus (new)

·         DiagnosticPro Advantage (newest - requires eFilm Scan 1.0.3 and later. An even newer version of this scanner will have USB support - this will require eFilm Scan 2.0 (in development)

Installing and troubleshooting a Vidar scanner

This section describes how to install a Vidar scanner and get it working with eFilm Scan.

To install a Vidar scanner:

1.        Install the Vidar drivers (available from http://www.filmdigitizer.com/, Vidar's website).

For Windows 2000 or XP: install the Vidar STI drivers. The scanner should now appear in Control Panel->Scanners and Cameras.

For Windows NT: install the older ASPI drivers. You will also have to install Adaptec EZ-SCSI, which should have come on a CD with the scanner.

2.        Install eFilm Scan.

3.        Run eFilm Scan. See whether you can connect to the scanner. If you cannot, continue with the procedure.

4.        Reinstall the Vidar drivers (in case eFilm Scan replaced a version of the Vidar DLLs that the drivers had installed).

5.        Run eFilm Scan. See whether you can connect to the scanner. If you cannot, continue with the procedure.

6.       If you’re running Windows NT: continue.

If you're running Windows 2000/XP, do the following:

a.        Go to the Device Manager.

b.       Find the scanner.

c.        Right-click it and select Update Driver.

d.       Let Windows try to detect the right driver by selecting Install the software automatically.

e.        Finish the update.

f.         Run eFilm Scan. See whether you can connect to the scanner.

g.       Return to the Device Manager.

h.       Find the scanner.

i.         Right-click the scanner and select Update Driver.

j.         This time, select Install from a list of specific location.

k.        Specify the directory where you unzipped the Vidar STI drivers (i.e. <Vidar STI Location>\STI), and finish the update.

l.         Run eFilm Scan. See whether you can connect to the scanner. If you cannot, continue with the procedure.

7.        Replace the vscsi32.dll file with a different version:

a.        Depending on the age of your scanner, copy vscsi32.old or vscsi32.new (attached to this bulletin) to C:\Windows\System32 (try the older version with older scanners, and the newer one with newer scanners).

b.       Rename the existing vscsi32.dll file in C:\Window\System32 to vscsi32_old.dll.

c.        Rename the copied file to vscsi32.dll.

Note: The older version of vscsi32.dll is installed with eFilm Scan 1.0.2 and earlier, while the newer version is installed with eFilm Scan 1.0.3 and later.

d.       If that doesn’t work, try again with the other version of vscsi32.dll attached to this bulletin.

8.        Run eFilm Scan. You should be able to connect to the scanner.

Here's a list of all the Howtek scanners that we support (all SCSI):

·         MultiRAD 460 (old)

·         MultiRAD 860 (old)

These scanners are rare, and, on top of that, Howtek no longer exists. They're called iCAD now (http://www.icadmed.com/).

Installing and troubleshooting a Howtek scanner

This section describes how to install a Howtek scanner and get it working with eFilm Scan.

To install a Howtek scanner:

1.        Install the Howtek drivers that come with the scanner.

2.        Install and run eFilm Scan. You should be able to connect to the scanner.

Here's a list of all the Lumisys scanners that we support, both SCSI and DCB. DCB stands for Data Control Board. It's a special card that comes with a Lumisys scanner that you can install in your machine. Most Lumiscan set ups are DCB:

·         Lumiscan 50 (old)

·         Lumiscan 75 (old)

·         Lumiscan 85 (old)

Note: Lumisys no longer exists. They were bought by Kodak some time ago.

Installing and troubleshooting a Lumisys scanner

This section describes how to install a Lumisys scanner and get it working with eFilm Scan.

To install a Lumisys scanner:

1.        Install the LSDT Control Panel software that came with the Lumisys scanner.

Note: This software is attached to this bulletin (v241disk.zip), along with some other Lumisys-related PDFs documents since you can't find them on the web any more.

2.        Launch the LSDT Control Panel, and select either DCB or SCSI from the General tab, depending on the interface that the scanner uses to connect to the machine (take a look at the plug - a DCB connection will have 37 pins - SCSI has more).

3.        If you select SCSI:

·         Close the LSDT Control Panel. You won't be able to change any settings in it, so you're done with it.

If you select DCB:

a.        Select an IRQ in the General tab of the LSDT Control Panel that does *not* conflict with any other devices installed in the machine (check this out using the Device Manager).

b.       In the Diagnostic tab, you may have to set the Memory Wrap to 16 MB. If it's less, the images may appear distorted when they're scanned.

4.        Lumisys scanners also come with a unique correction LUT (apparently every scanner is special). This should have come on a floppy disk with the scanner, and is named CLTXXXXX.DAT, where XXXXX is a 5 digit number. If the user has one, and they're using a DCB interface, you should configure the LSDT Control Panel to use it:

a.        Copy the LUT to the root directory (C:\).

b.       Select it from the Correction LUT File Name drop down menu in the General tab of the LSDT Control Panel.  See Section 2.3.1 of the Lumiscan Service Manual (attached to this bulletin) for more information.

5.        Install eFilm Scan.

6.        Run eFilm Scan. You should be able to connect to the scanner.

eFilm Scan supports flatbed TWAIN-compliant scanners. Any flatbed scanner that's TWAIN compliant should work.

Note: Other TWAIN devices (such as digital cameras) will not work with eFilm Scan.

Installing and troubleshooting a TWAIN scanner

This section describes how to install a TWAIN-compliant scanner and get it working with eFilm Scan.

To install a TWAIN scanner:

1.        Install the drivers for the scanner.

2.        Install eFilm Scan.

3.        Run eFilm Scan. You should be able to connect to the scanner.

Note: Since TWAIN is a general protocol, we cannot give specific diagnostic instructions if it's not working. Every scanner is different.